Service
Consulting and decision support
Your organisation accumulates data it never uses, or produces figures nobody quite trusts. I bring the missing statistical dimension so that data actually informs decisions.
Who it is for
This service is for organisations that have data and decisions to make, but no statistician to connect the two.
- SMEs holding customer, sales or operational data
- Management teams looking to ground a strategic choice
- Public bodies and non-profits with survey data
- Marketing teams wanting to go beyond overall averages
- Healthcare organisations steering their activity
- Firms needing an independent statistical opinion
The problem it solves
The problem is rarely a lack of data. It is that the data stays descriptive: you count, you average, you chart — and stop there. The questions that actually matter (what explains this gap, what happens next, where to act first) need different tooling.
The opposite failure is producing sophisticated indicators nobody trusts, because nobody knows how they are computed or what conclusion they can carry.
My job is to pick the right method — often simpler than feared — and to make it transparent to the people who will rely on it.
- Your reports describe the past but do not help you decide
- Two departments produce two different figures for the same thing
- You suspect a trend but cannot show it is real
- Decisions rest on intuition for want of available analysis
- A dashboard exists but nobody opens it
- You need to justify an investment with evidence
What you get
Deliverables are designed to be used by your teams after I leave, not to create a dependency.
- A written analysis answering your questions, without jargon
- The relevant indicators with their calculation documented
- Predictive or scoring models where they are warranted
- A segmentation of your customers, sites or cases
- An R Shiny dashboard fed by your data
- A presentation of the results to your teams or management
How it works
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Understanding
I start with your business and your decisions, not your data. Otherwise the analysis answers the wrong question.
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Stocktake
A review of what you already have: sources, quality, usability. The diagnosis is often instructive in itself.
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Analysis
Iterative work with checkpoints. You watch the results take shape rather than discovering a final report.
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Handover
Debrief, documentation and, if you wish, training your teams to maintain it.
Concrete examples
Types of question handled, by way of illustration.
Segmenting a customer base
Grouping customers by actual behaviour rather than categories decided in advance, and deriving profiles you can act on.
Understanding revenue
Which factors are genuinely linked to it, and which are only a misleading correlation? Modelling and ranking of effects.
Anticipating a risk
Estimating the probability that a site, contract or customer tips over, so effort goes where it counts.
Comparing entities
Does one site really outperform another, or does size and context explain the gap? A like-for-like comparison.
Using a satisfaction survey
Beyond the overall score: what genuinely drives satisfaction and what is just noise.
Automating reporting
A monthly report rebuilt by hand becomes a document that regenerates itself in one command.
Frequently asked questions
Our data is messy and spread across several files. Is that a blocker?
Does this kind of project need artificial intelligence?
What happens after the assignment?
Do you work on site?
Can we start small?
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Describe your need in a few lines, or book a first no-commitment call. I will tell you straight if I am the right person for it.